Shipping policy
Shipping Policy – The Hyper Mart
Thank you for shopping with The Hyper Mart. We are committed to delivering your orders quickly and safely across the UAE.
Order Processing
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Once your order has been processed, delivery usually takes 2–5 business days depending on your location within the UAE.
Delivery Coverage
The Hyper Mart currently delivers across all major cities and regions in the United Arab Emirates.
Order Tracking
After your order has been shipped, you may receive updates regarding your delivery status through the contact information you provided during checkout.
Delivery Delays
While we aim to deliver all orders on time, delays may occur due to circumstances beyond our control such as weather conditions, courier delays, or high order volume.
Incorrect Address
Please ensure that your shipping address is correct when placing an order. The Hyper Mart is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Damaged or Missing Items
If your order arrives damaged, defective, or incomplete, please contact us within 48 hours of delivery so we can assist you.
Contact Us
If you have any questions regarding shipping, please contact us:
📧 Email: thesigmatech1@gmail.com
Our support team will be happy to assist you.